Mae gan LNC weledigaeth ar gyfer Cydraddoldeb, Amrywiaeth a Chynhwysiant (ED&I) sy’n anelu at fod yn weithle cynhwysol sy’n denu talent amrywiol trwy bolisïau a gweithdrefnau tryloyw a chyfartal. Yr ydym am i chi a’r gymysgedd amrywiol o bobl a gyflogwn, cwsmeriaid a wasanaethwn a rhanddeiliaid a ddylanwadwn i deimlo eu bod yn cael eu gwerthfawrogi. Yr ydym yn hyrwyddo diwylliant gweithle lle gall pawb ffynnu gydag ymdeimlad o berthyn.
Mae’n holl swyddi gwag cyfredol i’w cael ar y dudalen hon. Gallwch hefyd ddod o hyd i ragor o wybodaeth yn https://jobsearch.nnl.co.uk
The job details
Account Director - Government
Category: Customer Executive
Salary: Salary starting at £87,288
Closing Date: 2024-05-14
Location: Risley, Cheshire
Job introduction
The salary range for this position is £87,288 to £93,349 (Grade 3A)
If you have any queries regarding the position itself please contact Emma Vernon
Please be aware that all new appointments will be made in-line with the PLC ‘New’ terms & conditions. Therefore, if you are not already on PLC ‘New’ terms & conditions and you are selected and accept this role, there will be changes made to your contractual terms. The terms and conditions of the role will be made clear in the offer letter.
If you have any queries about the impact of applying for this role on your terms & conditions, pay, pension or benefits, please contact the HR Support Team.
Job Description
To manage key accounts including maintenance and development of long term relationships. Optimise and maximise revenue and profit (sales opportunities) with existing customers.
The location for this role is flexible and can be based at Risley, Preston, Culham, Sellafield or Workington.
Main responsibilities
Main Responsibilities for Account Director - Government:
- EHSS&Q Accountability
- Duty of care for all staff identified.
- Growth Accountability
- Generate new business through a relationship based sales approach.
- Develop business case(s) to support internal investment / leverage.
- Maintain pipeline of opportunities for account area.
- Populate sales funnel.
- Financial Accountability
- Manage P&L for account area.
- Submit bids in line with governance.
- Pricing bids.
- Management of growth budget.
- Oversight of commercial negotiations and balance of risk profile vs price.
- Delivery to Customer Accountability
- Liaise between government customers and cross functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.
- Be the escalation point for customer issues.
- Customer Relationship Accountability
- Nurture operational customer accounts to develop long term relationships.
- Proactively use of the End to End Sales approach.
- Sharing of customer intelligence with relevant internal teams.
- Leadership Accountability
- Implement cultural and business strategies associated with their account.
- Demonstrate alignment of activities to NNL Values.
Ideal candidate
Essential Criteria for Account Director - Government:
- Track record in winning and growing existing customer business.
- Track record of nurturing customer relationships internally and externally.
- Proven account management or relevant experience.
- Detailed understanding of NNL skills and capability or demonstrated how have gained knowledge in previous role.
- Experience of upselling and growing areas including negotiation skills.
- Customer relationship management at senior operational level.
- Successful preparation and delivery of business cases; influencing internal senior management.
- Ability to understand a portfolio of projects, with the ability to adapt from strategy to detail.
- Exceptional communication and interpersonal skills with a proven ability to engage stakeholders and build strong collaborative relationships.
- Demonstrable ability in negotiation and meeting client requirements.
- Acts as a role model to NNL’s values and behaviours.
- Proven ability to lead and inspire others to achieve goals.
- Strong business and commercial acumen.
- Prioritisation of effort and activities based on customer expectations and NNL business outcomes.
- Knowledge / experience of government contracts.
- Ability to obtain SC level security clearance (this includes but is not limited to identity, employment, financial and criminal record checks plus 5 years’ worth of UK residency).
